The user journey creates a positive identity, the goal is to make people feel that they are environmentally conscious, and this is something to be proud of. The link between the environment and transportation is created, which brings a new perspective to this topic: it does matter, how you commute, and it does affect the environment. Creating a positive identity also forms a community, which makes all the efforts seem useful. Making these efforts visible can inspire citizens to follow in their footsteps. Showing a good example is always better than asking someone to do something, especially when the reasons are not obvious.